Shipping Information

Thank you for shopping with Hydro Mug Co.! Below are the details of our shipping policies. We strive to provide a seamless and fast shipping experience for our customers.

Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. Once your order is shipped, you will receive a notification with tracking information.

Shipping Rates

We offer free standard shipping within the USA for all orders. For international customers, shipping rates will be calculated during checkout based on the destination country.

Estimated Delivery Times

• USA Shipping: Estimated delivery time is typically within 7 days from the date of shipment.
• International Shipping: Delivery times vary by location, but generally, orders will arrive within 15-20 business days.

International Shipping

We offer international shipping to most countries. The shipping cost and delivery time for international orders depend on the destination. Please note that international customers may be subject to customs duties and taxes upon arrival in the destination country, which are the responsibility of the customer.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for the tracking information to update. If you have any issues tracking your order, feel free to contact us for assistance.

Shipping to P.O. Boxes

We do our best to accommodate P.O. Box deliveries; however, some carriers may have limitations. If you have specific requirements for shipping to a P.O. Box, please contact our customer support team before placing your order.

Shipping Address

Please ensure that the shipping address provided at checkout is correct. Hydro Mug Co. is not responsible for any delays or misdeliveries due to incorrect address information.

Contact Information

If you have any questions or concerns about shipping, please contact us using the information below:

• Company Name: HYDRO NOVA DEPTHS INC
• Store Name: Hydro Mug Co.
• Email: hydromugcostore@gmail.com
• Address: 12840 University Drive, Fort Myers, FL 33907, USA
• Phone: +1 781-455-2077