Store Policy

Welcome to Hydro Mug Co.! We're committed to providing you with the best shopping experience. Please review our store policies below.

Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.

Payment

We accept various payment methods, including major credit cards, PayPal, and other secure payment options. All transactions are processed securely.

Shipping Policy

We offer free standard shipping within the USA. International shipping is available, with rates depending on your location. Estimated delivery times are provided during checkout. For more details, please visit our Shipping Policy page.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If you're not satisfied, please contact us within 30 days of receiving your order to arrange for a return or exchange. Products must be in original condition and packaging.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately. We will assist you in resolving the issue as quickly as possible. Please keep the original packaging and provide photographic evidence of the damage.

Privacy Policy

Your privacy is important to us. We collect only necessary information for order processing and shipping. We will never share or sell your personal data. For more information, please refer to our Privacy Policy page.

Contact Information

If you have any questions about our policies or need further assistance, please feel free to reach out to us:

• Company Name: HYDRO NOVA DEPTHS INC
• Store Name: Hydro Mug Co.
• Email: hydromugcostore@gmail.com
• Address: 12840 University Drive, Fort Myers, FL 33907, USA
• Phone: +1 781-455-2077